WA Household and Small Business Electricity credit
The Federal and WA State Governments have jointly funded energy bill relief - to help ease cost of living pressures.
If you're not billed for your energy directly by Horizon Power, you can still apply for the Household Electricity Credit directly via RevenueWA.
How much bill relief could I receive?
Eligible community members will receive a $700 electricity credit.
If you live in a community serviced by Ngaanyatjarra Services (NG Services), Kimberley Regional Service Provider (KRSP), or Pilbara Meta Meya (PMM) - you'll need to apply directly to RevenueWA.
How can I apply?
If you were registered for the Energy Concession Extension Scheme (ECES) on 17 June 2024 - you should have received payment in late July 2024.
If you're not registered, apply for the scheme directly at RevenueWA. You can speak to them them directly Monday to Friday 8:30 am to 4:30 pm on 1300 368 364.
Frequently asked question
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What is the $700 WA Household Electricity Credit Offset?
The Western Australian Government announced the $400 Western Australian Household Electricity Credit on 9 May 2024.
On 14 May 2024, the Commonwealth Government announced $300 of additional energy bill relief funding for households through the Energy Bill Relief Fund Extension.
Funded by both the Commonwealth and Western Australian State Governments, the purpose of the 2024 Offset is to assist eligible residential electricity customers with the rising cost of living by providing a one off non refundable account offset that is to be applied to an eligible residential electricity account.
The value of the 2024 Offset is $700 (GST free) payable over two instalments of $350 each with the first payment being applied to eligible residential accounts on 20 July 2024 and the second payment being applied to eligible residential accounts on 7 December 2024.
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I'm not billed by Horizon Power. Will I receive an equivalent to the credit offset?
Yes. The WA State Government has advised that households who are not billed for their electricity use by Horizon Power or Synergy – such as residents of caravan parks, retirement villages or apartment buildings, will be eligible for an equivalent credit, except in exceptional circumstances.
Households who are not billed by Horizon Power or Synergy and that were registered for the Energy Concession Extension Scheme (ECES) on 17 June 2024, will receive an equivalent credit automatically through the ECES.
For details on the application process for households not billed directly by Horizon Power or Synergy and for those who are not eligible for ECES visit wa.gov.au.
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Can I get more than one payment on the same account?
Eligible customer accounts are only entitled to one Household Electricity Credit offset payment and one Commonwealth Energy Bill Relief credit offset payment.
Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal and Torres Strait Islander communities and their cultures; and to Elders past, present and emerging.
We recognise and appreciate a continued connection through stories, traditions and living cultures and commit to building a brighter future together. Aboriginal and Torres Strait Islander people are advised that this presentation may contain images, names or voices of deceased people.